Privacy Policy

Introduction

Welcome to TheGotoStore. We are committed to protecting the privacy of our customers and visitors to our website, www.TheGotoStore.co.uk. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

Information We Collect

1. Personal Data: When you register on our website, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
2. Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
3. Cookies: Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings or by using cookie consent tools.

How We Use Your Information

1. To Process Orders: We use your information to process orders, deliver products, and provide customer support.
2. To Improve Our Services: Your feedback and data help us improve our website, products, and customer service.
3. To Personalize Your Experience: We may use your information to personalize your shopping experience, including providing tailored product recommendations and promotional offers.
4. To Communicate with You: We may send you transactional emails related to your orders, as well as marketing communications and newsletters if you have opted in to receive them.

How We Protect Your Information

We implement various security measures to protect your personal information, including encryption, secure servers, and access controls. We regularly review our security practices to ensure your data is kept safe.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for order fulfillment, payment processing, or legal compliance. We may share your information with trusted service providers who assist us in operating our website and business.

Your Rights

Under UK data protection laws, you have the right to access, correct, or delete your personal information. You may also request information about the processing of your data, object to certain processing activities, or withdraw your consent. To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.